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Deployment guide for Webex App for Virtual Desktop Infrastructure (VDI) – Cisco

Because of this third-party integration, you must contact 10ZiG for technical support. For more information, see the 10ZiG page for your specific thin client. Because of this third-party integration, you must contact Stratodesk for technical support. The minimum hardware requirements for thin clients are as follows:. Memory: 2GB of memory, with at least 1GB free for operating system use. Storage: 2GB or more of internal storage for installation.

If the graphics card is not recognized, limited-performance VESA mode can be used. Networking: A recognized wired or wireless network adapter. USB: HP recommends 2. The following system properties enable using basic eLux RP 6 features. Intel Core 2 Duo or later processors on any of the following Apple hardware:.

Monterey While we support backwards compatibility, as outlined in the release notes , we recommend that you use the latest versions of the install builds wherever possible. VDI users typically do not have admin control over their machine and the plugin does not require admin privileges.

However, if your users require Outlook integration, you must register the office integration. See Details about headset support for more information. To integrate a supported calling service and Webex Meetings, you must follow configuration steps in the documentation for those solutions.

Choose an option and then use the documentation that is linked in that section. The document contains an overview of the service, prerequisites, and deployment steps. To support this feature, make sure you’ve configured your Unified CM calling deployment correctly. Additionally, make sure the following VDI configuration is in place so that offloading to meetings is supported: Full-featured meetings requirements. Dual NIC deployments are supported. Control Hub is where you provision and configure settings, features, devices, and users in your Webex Calling enabled organization.

Make sure your environment supports Webex Calling by following the prerequisites and port reference material before you start specific configuration steps in Control Hub. You can use the following information, in the order presented, to get your organization up and running with Webex Calling :. Prepare Your Environment for Webex Calling. Port Reference for Webex Calling. Configure Webex Calling for Your Organization. Configure Webex Calling Features.

Configure and Manage Webex Calling Users. Configure and Manage Webex Calling Devices. Adoption Trends and Usage Reports. Each article includes a subway map at the top to let you know where you’re at in the overall configuration work flow so you don’t lose your place.

Subscribers use a single application the Webex App to take advantage of features provided by both platforms. We recommend that you be on the latest releases to ensure the latest features and functionality are available.

You or your users must manage installing the latest versions. See the following links for backwards compatibility information:. You must run a minimum of Expressway X Earlier versions must be upgraded to X Static route —Verify the default gateway on the Expressway-E. Typically, this is the default gateway of the external interface IP subnet.

Once Unified CM responds to the request, the Expressway-E sends the response through the default gateway if the static route to the HVD subnet does not exist. NAT addresses this problem. This design is known as NAT reflection, and may not be supported by all types of firewalls. The external firewall must also allow the following inbound connections from the user thin client to Expressway:.

Skip to content Skip to search Skip to footer. Bias-Free Language. Bias-Free Language The documentation set for this product strives to use bias-free language. Find Matches in This Book. Log in to Save Content. PDF – Complete Book 3. Updated: June 15, Figure 1. Hosted virtual desktop and thin client requirements Make sure your VDI environment meets the requirements for the supported servers Hosted Virtual Desktop HVD , where the Webex app is installed and thin clients user-side device where the Webex VDI plugins are installed.

VMware Horizon Agent: 7. A connection broker performs a number of tasks including the following: Validating the username and providing a connection for the user. Dell Wyse ThinOS 9. To complete the setup, announce the changes and reboot the endpoint. The first thing to look for is in the top left of the screen as shown in the example below. If it only says Webex then the plugin in not connected. The example below shows what Webex Meetings looks like with the plugin disconnected.

Note that in the top left it now only shows Webex rather than Webex VDI and the health checker shows that the virtual channel in not connected. If the plugin is correctly connected, then this is shown in the screenshot below and indicates VDI client, plugin versions and compatibility.

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Cisco webex vdi plugin download. Deployment guide for Webex App for Virtual Desktop Infrastructure (VDI)

Download webexvdi. After you download the plugin, install it by double-clicking the webexvdi. Click Yes on the pop-up dialog box to permit the installation. Click Finish to complete the plugin installation. Depending on your browser settings, the file downloads to the Downloads folder or to the folder of your choice.

From the Downloads folder, extract the. Double-click the. Enter you user name and password and click Authenticate. Select the Firmware tab and from the drop-down option select the Image file. The system restarts multiple times during this process.

Ensure that you set the Network settings to Never Change. Select Always start from desktop app to open the meeting in the virtual desktop app. Select Start meeting or Join meeting to join in meeting. The Preview banner is solid white when you join using VDI. During the meeting, the action bar is fixed and not transparent, and it overlaps the video area.

Skip to content Skip to search Skip to footer. Bias-Free Language. Bias-Free Language The documentation set for this product strives to use bias-free language. Find Matches in This Book. Log in to Save Content. PDF – Complete Book 3. Updated: November 2, Step 5 Enter you user name and password and click Authenticate. After the system reboots, the newly-installed upgrade is ready to use.

Unzip the package to extract the file. Select the eLux file from Devices. Edit the. Note The name of the package must match the name in the local data base. Step 3 To select the name of the package click the dots… near Configuration.

Step 4 Select the Firmware tab and from the drop-down option select the Image file. Important The system restarts multiple times during this process. Step 6 Click Execute. Step 2 Download the Cisco Webex Meetings desktop app from your company website. Step 3 Double-click the. Step 5 Select Always start from desktop app to open the meeting in the virtual desktop app.

Step 6 Select Start meeting or Join meeting to join in meeting. Was this Document Helpful? Yes No Feedback. Always install the plugin after you install or update your Citrix or VMware solution. Click Next. Review and accept the license agreement. Click Install. Select the Ubuntu installer and download the file. The name of the package must match the name in the local data base.

To select the name of the package click the dots… near Configuration. Click Execute. Log in to the hosted virtual desktop HVD. The maximum size of animated virtual background files under VDI is 50 MB, which is different from the native Windows size. The Citrix Workspace App for Linux connection bar overlaps the remote video or share screen. Webex App does not upgrade itself with every monthly release.

It automatically upgrades when a new virtual desktop version becomes available every second month. You can configure the plugins to automatically upgrade, by setting a registry key on the virtual desktop.

This feature helps you to keep the plugins synchronized with the Webex App version. Call history is now in the roaming profile, which means that a Webex VDI user’s call history can be independently preserved across different hosts, or non-persistent sessions.

User is only warned if the plugin is incompatible with the Webex App on the virtual desktop. Previously, a user could see the warning even if the plugin was compatible with the Webex App. New Share button to help users change sharing source.

Before the meeting, the user gets a warning about microphone permissions in case they prevented apps from accessing the microphone. During meeting on Windows version of Webex App, users can receive warnings about microphone or speaker errors. Users get a voice prompt to press 1 to join, when getting a call back to connect to meeting audio.

For newly supported features, see the December release information in What’s new for Webex App. Automatically Optimize Shared Content Linux thin client is not supported. Scrollbar is not supported even it is visible while sharing contents are zoomed in. For newly supported features, see the October release information in What’s New for Webex. For newly supported features, see the August release information in What’s New for Webex.

From this release onward, the release frequency will change to every two months. We will also support the latest release and the previous three releases N-3 —see the Version Support section for more information. This release is rebranded for the New Webex Suite. For more information, see the New Webex Suite and Branding announcement.

Blur and virtual backgrounds Windows —Blurring your background makes your surroundings appear out of focus so people can’t see what’s going on behind you.

Or maybe you just want to make it look like you’re on a beach soaking up the sun. You can replace your surroundings with one of the preset backgrounds or an image of your own. Call recording —Your administrator determines how much control you have over recording your calls. Depending on your setup, your incoming and outgoing calls may be recorded automatically or you may be able to decide which calls you want to record.

When a call is being recorded, that recording continues whether you move the call to another device, merge the call with another active call, or make a conference call. You’re presented with a visual indicator letting you know when a call is being recorded. Move a call into a meeting —When you’re in a call with someone who’s internal or external to your organization, you can take advantage of advanced meetings features such as transcriptions, real-time translations, notes, action items, recordings, and whiteboarding.

Just move that call into a full-featured meeting. Before moving the call into a meeting, you can even invite other people into the discussion. Troubleshooting just got easier —You can now access detailed diagnostic information such as memory and CPU usage, configuration information about meetings, calling, and devices, as well as call statistics.

You can share that information with your administrator so they can help resolve any issues you may be experiencing. Preview of shared content —When you share content, you now see a preview of the content.

We also enhanced the Share content screen, making it easier for you to find the content that you want to share. Or you can choose to optimize for text and images or motion and video. Notify users when VDI plugin is not installed or a version mismatch is detected. VMWare Horizon client version 8.

We now use the same version scheme as Webex Meetings. To avoid issues, please uninstall any previous 3. Music Mode Windows thin client. Call Recording. Executive Assistant Boss-Admin. Semi-consultative transfer. Known defects, or bugs, have a severity level that indicates the priority of the defect. These release notes include the following bug types:. Reasonably common circumstances cause the entire system to fail, or a major subsystem to stop working, or other devices on the network to be disrupted.

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Scrollbar is not supported even it is visible while sharing contents are zoomed in. For fallback mode, the Mode Selection registry key cannot control the media for an auto-answered Unified CM call. You must disable auto upgrade for Webex App and use the versions that are available on the download link above. Only the audio device selected on the HVD plays the ringtone. Cisco webex vdi plugin download in to Save Content.